Understanding Your Users
  • Author : Kathy Baxter
  • Release Date : 19 January 2005
  • Publisher : Elsevier
  • Genre : Computers
  • Pages : 704
  • ISBN 13 : 9780080520087

Download Understanding Your Users eBook in PDF, Epub and Kindle

Book Description: Today many companies are employing a user-centered design (UCD) process, but for most companies, usability begins and ends with the usability test. Although usability testing is a critical part of an effective user-centered life cycle, it is only one component of the UCD process. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding user requirements is critical to the development of a successful product. Understanding Your Users is an easy to read, easy to implement, how-to guide on usability in the real world. It focuses on the "user requirements gathering" stage of product development and it provides a variety of techniques, many of which may be new to usability professionals. For each technique, readers will learn how to prepare for and conduct the activity, as well as analyze and present the data —all in a practical and hands-on way. In addition, each method presented provides different information about the user and their requirements (e.g., functional requirements, information architecture, task flows). The techniques can be used together to form a complete picture of the users’ requirements or they can be used separately to address specific product questions. These techniques have helped product teams understand the value of user requirements gathering by providing insight into how users work and what they need to be successful at their tasks. Case studies from industry-leading companies demonstrate each method in action. In addition, readers are provided with the foundation to conduct any usability activity (e.g., getting buy-in from management, legal and ethical considerations, setting up your facilities, recruiting, moderating activities) and to ensure the incorporation of the results into their products. ·Covers all of the significant requirements gathering methods in a readable, practical way ·Presents the foundation readers need to prepare for any requirements gathering activity and ensure that the results are incorporated into their products ·Includes invaluable worksheet and template appendices ·Includes a case study for each method from industry leaders ·Written by experienced authors who teach conference courses on this subject to usability professionals and new product designers alike

Understanding Your Users

Understanding Your Users

Author : Kathy Baxter,Catherine Courage
Publisher : Elsevier
Genre : Computers
DOWNLOAD

Today many companies are employing a user-centered design (UCD) process, but for most companies, usability begins and ends with the usability test. Although usability testing is a critical part of an effective user-centered life cycle, it is only one component of the UCD process. This book is focused on the ...

Understanding Your Users

Understanding Your Users

Author : Kathy Baxter,Catherine Courage,Kelly Caine
Publisher : Morgan Kaufmann
Genre : Computers
DOWNLOAD

This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the ...

Understanding Your Users

Understanding Your Users

Author : Kathy Baxter,Catherine Courage,Kelly Caine
Publisher : Morgan Kaufmann Publishers
Genre : Computers
DOWNLOAD

This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the ...

Observing the User Experience

Observing the User Experience

Author : Mike Kuniavsky,Elizabeth Goodman,Andrea Moed
Publisher : Elsevier
Genre : Computers
DOWNLOAD

Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques ...

Design  User Experience  and Usability  Understanding Users and Contexts

Design User Experience and Usability Understanding Users and Contexts

Author : Aaron Marcus,Wentao Wang
Publisher : Springer
Genre : Computers
DOWNLOAD

The three-volume set LNCS 10288, 10289, and 10290 constitutes the proceedings of the 6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCII 2017, in Vancouver, BC, Canada, in July 2017, jointly with 14 other thematically similar conferences. The total of 1228 papers presented at ...

We Are Not Users

We Are Not Users

Author : Eswaran Subrahmanian,Yoram Reich,Sruthi Krishnan
Publisher : MIT Press
Genre : Design
DOWNLOAD

A call to reclaim and rethink the field of designing as a liberal art where diverse voices come together to shape the material world. We live in a material world of designed artifacts, both digital and analog. We think of ourselves as users; the platforms, devices, or objects provide a ...

Don t Make Me Think

Don t Make Me Think

Author : Steve Krug
Publisher : Pearson Education
Genre : Computers
DOWNLOAD

Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same ...

Talking to Humans

Talking to Humans

Author : Giff Constable,Frank Rimalovski,Tom Fishburne
Publisher : Unknown
Genre : Customer relations
DOWNLOAD

Talking to Humans is a practical guide to the qualitative side of customer development, an indispensable skill for vetting and improving any new startup or innovation. This book will teach you how to structure and run effective customer interviews, find candidates, and turn learnings into action....